Category Archives: Customer Service
A beginners guide to WordPress (blogging) – Webinar
Most people know they should be blogging, or at least have a blog that someone is posting onto. As part of the PADI Business Academy you’ll learn more about the importance of a blog, but we’d like to get you started early with this helpful webinar.
During the previous webinar – “The secret of how to use a blog to make money is…” we showed you some tips and techniques, and sent you a survey to find out if you were blogging yet.
The overwhelming majority of respondents indicated that they’d like like help with setting up a blog. During this useful webinar, we’ll be showing you exactly how to do that. You can follow along, and we’ll get you setup blogging in 30 minutes.
We’ll also be sharing our ‘top tips’ for making you look like a pro blogger.
Follow this link to register today: https://www1.gotomeeting.com/
Creating customer surveys Webinar (including free survey software for your centre)
Once a customer has departed our store, often the only way we know if we provided great service is if they return to spend more money.
There are other ways to determine this information, and eSurveys is one useful route to gaining more information about your customers. This webinar will guide you through the process of creating a customer survey online (for free), and allow you to setup and host multiple surveys for your customers.
We’ll look at;
What makes a great survey
Types of questions you should be asking
When and how to send the surveys
How to collate and interpret results
What to do with the results
You’ll also get access to our free online survey system, with a prebuilt survey to get you started. You’ll be able to use this straight away, or edit alongside us during the webinar and send it to your next customers.
Signup now to reserve your space on this webinar (*Limited spaces*):
Here is an early Valentine’s Day present from us to you
Saint Valentine’s Day, which is now known simply as Valentine’s Day, was originally created to honour a Christian martyr called Saint Valentine. It is a day on which lovers express their love for each other by presenting flowers, gifts and cards. We love you so we thought we would send you an ealry Valentine’s Day present which will help you to make more money.
Now how many of your customers are going to forget about Valentine’s Day and at the last minute struggle to think of a special present for their loved ones?
Well we have a created a template ‘Valentines Day’ email for you to send to your customer database which suggests the PADI Discover SCUBA Diving (DSD) course or other diving gifts as a way for the customer to win brownie points with their loved one and maybe even get a new diving buddy.
Not only that but we have created a BRAND NEW dedicated Email Template Library and a recorded webinar about how to ‘Create Engaging Emails’ – emails that a customer will want to open and then follow a call to action so you can make a sale. To help you get more customers and make more sales please click the following link ‘Creating Engaging Emails Toolbox‘ and after completing a 60 second eSurvey you will get access to all of these new tools for your business. We love you and we know you will love this!
Christal Seas Scuba – New Store Preview
I’ve had the pleasure of spending a day with Chris and Polly at Christal Seas Scuba, Norwich in their new purpose build store and facility.
I’ve enclosed some photographs below if anyway wants a sneak preview. We’re working to build a PADI Education area to display materials and courses alongside associated equipment.
A big thanks to Chris, Polly and the whole Christal Seas Team for a big effort in promoting the PADI Brand.
PADI eLearning and the Digital Classroom – getting started webinar
Join the PADI Regional Manager team for this exciting insight into what PADI eLearning can do for your business.
You’ll learn:
- How to implement PADI eLearning in your business for profit
- The top 5 mistakes that PADI Centres make when implementing PADI eLearning
- How to integrate PADI eLearning with social media to drive your business into the 21st century
- How to make money from eLearning referrals, then keep making money when the diver is back home
- The ‘secret ways’ that industry leaders engage their eLearning students, increasing continuing education and equipment sales
Click the link to register for this Webinar: https://www1.gotomeeting.com/register/496088872





















